Inquiries

Boxed and personalized stationery make excellent gifts. Selecting personalized stationery can be difficult, as you want to make sure your recipient is completely happy with the many options, such as typestyle and ink color. We recommend purchasing a gift certificate, and we can help you package your present with product samples to suggest the wide range of choices available. To view our 2009 holiday gift guide, please click here.

To view our entire range of typestyles, please click here. If you have identified a typestyle you would like to use but do not find it in our offerings, we can most likely acquire it; please call us at 877-750-1878 to inquire.

Information about Dempsey & Carroll wedding invitations can be found by clicking here.

Below are links to our most popular product sizes. For exact measurements, please refer to the related products on our site.

Calling Card Sizes

Card Sizes

Sheet Sizes

Wedding Sizes

Our hand-engraving processs is time intensive and can take up to six weeks from the date of your proof approval. We do offer rush services, however; please call us at 212.570.4800 for details.

Our retail store is located at 1049 Lexington Avenue, between 74th and 75th Streets, in New York City. Our hours are Monday through Friday from 10:00 a.m. to 6:00 p.m., Thursday until 8:00 p.m., and Saturday from 12:00 noon to 6:00 p.m. We are closed on Sunday and major holidays. For personalized orders, we recommend that you make an appointment with a member of our sales staff. We are also pleased to visit your home or office by appointment. To make an appointment, please call us as 212.570.4800 or toll-free at 877.750.1878.

If you have ordered with Dempsey & Carroll in the past and did not receive your plates with your order, we most likely have them. Please email us as much information as possible about your plates and we will let you know whether we have them in our files.

Your credit card will be charged at the time you place your order. Personalized stationery, though it takes time, is custom-made for you and must be paid for at the time the order is placed.

Because much of what we do is custom-made, you may not see your stationery as a product in our galleries. Please call us at 212.570.4800 to see if we can locate your previous order or to discuss how to send us a sample of what you have.

All of Dempsey & Carroll’s borders are carefully painted by hand. Due to our extensive selection of ink colors, keeping every border combination in stock is not possible. The selection of borders we do keep in stock are “standard borders,” and are priced as such. All other borders are “custom,” meaning they must be made-to-order just for you. For this reason, an additional two weeks must be allowed for delivery, and custom charges are applied.

You can find select motif cards offered at reduced prices at our website's Sale page.

Throughout the year, we offer occasional sales on selections of motif designs or on a specific type of personalized stationery. The most notable of these sales is our Annual Correspondence Card Sale in January. To be the first to know about all our promotions, and also any new product introductions, join our email newsletter list by clicking here.

Engraving plates are carefully cut from copper or steel dies, which are then used to stamp the paper. Our engravers hold themselves to the highest quality and precision when it comes to engraving your stationery. Therefore, once a plate is engraved, it cannot be changed to reflect a change of address or new phone number. A new plate must be created to reflect any changes you may release.

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The U.S. Postal service has sorting machines that can damage plates in transit if the plate is not packaged properly, and even a small defect can render a plate unusable for engraving. Please make sure your plate is carefully packaged to ensure it will not be damaged in shipping. Dempsey & Carroll recommends that you ship your plate via UPS, Fed-Ex, or another shipping method that has the ability to track packages. Dempsey & Carroll is not responsible for plates that are lost or damaged in transit. If you have not placed your order yet, please call us at 877.750.1878 to discuss your existing plates. You may ship your plates to: Dempsey & Carroll, 204 Azar Court, Baltimore, Maryland 21227.

Choosing the right stationery can be a confusing process. Here are some helpful tips to assist you in making the proper choice.



Our standard sizes are #1, #3, #5 and #7

- Measuring 5 1/8" x 3 3/4," the #1 card is perfect for those who like to keep their notes short and sweet.

- The #3 card, 6 3/8" x 4 1/4," is our most common size, this card is the appropriate fit for those who prefer the more classic and standard choice.

- Our #5 card, 7 1/8" x 4 7/8," is a great alternative for those who have larger handwriting or who are more prolific writers.

- The #7 card which measures 3 3/4" x 7 1/4" is a nice option for those who prefer something a little out of the ordinary. This size is also the traditional size for men.